Borrower Testimonials

Excellent service! Vinh Tran was our loan officer and he delivered as promised. You guys are awesome!

Becky M. | Maximum Real Estate Services
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When we went shopping for a mortgage broker we feel we found the best one! Ryan Holford at CMG was patient with all our questions, always got back to us in a timely manner and even called us late at night when we were desperate for an answer. He worked extremely hard to get our loan approved on time despite issues that could have delayed it (outside of his control). I highly recommend working with Ryan if you are looking for a home loan.

Kevin C. | San Francisco, CA
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After trying several times to refinance my home through the big bank who owned our original loan, and never getting anywhere, I finally started shopping for an independent mortgage company.

CMG Financial was recommended by another owner in the building I live in, so I decided to give them a try. I expected my experience to be similar to dealing with a big bank - not so! What a relief it was to find a loan servicing company that was responsive to my questions and to my needs. And, they got us through the HARP 2 process successfully.

Liz B. | Oakland, CA
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Ryan Holford and the entire CMG team rock! Thanks for helping my dream come true. I would highly recommend Ryan and CMG to anyone looking for a new home.

Patrick M. | El Centro, CA
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Thanks Richard Courtney for your hard work and dedication to our loan closing.

Miles Palacios was our Mortgage Consultant for our first time home purchase. We were referred to Miles from a couple of wonderful Real Estate Agents we literally bumped into (but that's another review). From the beginning, he was up front, positive and clearly explained what would be required to get us where we needed to be in financing our new home. His guidance throughout the process was thorough and clear and in the end we were able to close very quickly and get into our new home before Christmas. He'll be the first to say things don't always work out so smoothly but fortunately, this time around they did and I give him the credit for keeping me on task and focused on my end of the process.

Chris M. | Pleasant Hill, CA
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I have worked with Jenna Gray on many occasions. She has always been responsive, upfront and on top of everything to ensure a smooth transaction. I have worked with numerous lenders and in tricky situations she will find a way to make it happen and still get the deal closed quickly! Always a pleasure! Defiantly make sure you choose your lenders wisely! If it can happen Jenna will make it happen!

Dana G. | Livermore, CA
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CMG is one of the best mortgage brokers in the business! Having been a realtor for the past 9+ years, I have worked with hundreds of lenders and mortgage brokers, and CMG stands out as one of the best. They are knowledgeable, approachable and I know that I can rely on them to get the loan approved and funded on time - every time. I highly recommend CMG to buy or refinance your home.

Tracy P. | Danville, CA
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Buying a home and finding the right people to work with is always tricky. When it comes to lenders, sometimes getting a clear answer is even trickier. Before I purchased my home, I hade gone through a few lenders, and all of them were very vague on details. Then CMG came along, and my whole experience changed. Even with tight deadlines, I was able to close on my home on time. If I had anything to complain about CMG, it would be that getting someone on the phone is a bit hard. They are incredibly busy, but seem to respond pretty quickly through email.

Kammoo L. | Walnut Creek, CA
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I worked with Robert Friedberg for the last few months while looking for a new house. When I first contacted Robert he was very understanding that as a first time homebuyer it's very difficult to understand all the lingo and he explained with a lot of patience (sometimes even more than once) what I was doing and what I was signing.

By the time I got an offer approved on one house he moved very quickly to get the loan approved and even though there were some hiccups he always had my back. As a first time homebuyer you need to be able to trust your agent and your lender and he didn't disappoint.

Even more at the homestretch he really stepped up to help me to get the funds on time for the closing.

I would definitely recommend working with him.

Alex C. | San Francisco, CA
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I am writing this review for my experience with Robert Friedberg. It was our first time buying a house and he has been really helpful in explaining the process with us. He is available to answer our questions (thru email and phone) and the process was smooth and quick. In less than a month, all the paper works were complete! There was that time when we were closing the escrow that the numbers did not match but he immediately responded to us and explained the discrepancy. He is someone trustworthy and I highly recommend him!

Julie T. | Vallejo, CA
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The old saying "if something is too good to be true it probably isn't" was not valid in the case with CMG. We went through numerous calculations and each time we decided that the offering from CMG would help us pay off our loan in less than 10 years. Special kudos to Ryan Holford who worked with us in all the steps along the way. The entire team was incredible but Ryan was the shining star who got us through the process.

This refinance will give us new financial freedom in the near future.

Darrian W. | Union City, CA
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I can't recommend Robert Friedberg at CMG mortgage enough. When three banks we approached balked at the idea of funding a refinance in under two months, Robert did it in less than half of that time. He was very responsive, always comunicative, and even traveled to us for the signing. Along the way he was helpful and incredibly patient with our never-ending questions. I'm sure he had heard those same questions hundreds of times in the past but he was never patronizing or dismissive. I wouldn't hesitate to recommend him to my friends and family.

A A. | San Francisco, CA
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With the ever changing mortagage guidelines, tightening every second, I have to commend Ryan Holford for his patience and effective communication. I was able to qualify for CMG's Home Owner Accelerator program, which makes more than enough sense when you see the numbers. Ryan took his time in explaining the in's and out's of the loan including presenting worse case scenerio numbers. Although there were other factors that expedited the refi/loan process (ie home appraising over the 80/20 LTV ratio), Ryan was very responsive and had great customer service. I didn't even have to leave my house to sign papers! The notary came to my house which meant volumes considering I have two kids! I cannot recommend him enough and CMG mortgage as a company. I can't recommend him enough

Yan-Yan K. | Castro Valley, CA
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Searched online and found a few refinance companies to try. They called me the same day at night to discuss about the refinance situation with me. After confirmed with my loan friend, I know CMG is a reliable company which could do my type of refinance.

Very happy that all the communication was clean and clear. The best was everything could be done electronically! They were very helpful in answering all my questions, including my dumb questions!

I have referred my sister to do the refinance with CMG as well.

Moa P. | Milbrae, CA
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CMG is an outstanding professional you can trust for your mortgage needs!!

CMG works hard to provide each client with the best options that is a fit for THEM!!! They have solutions for those who may have trouble finding help from other companies or banks. CMG can truly help eliminate or at least relieve some of the stress in the mortgage process! Don't begin or continue without a professional looking out for YOUR best interest!!

If you are looking for the very best to navigate buying or selling call CMG! They are one in a million!!

Candace M. | Danville, CA
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We've been working with CMG Financial and thus far, I'm impressed with their knowledge, follow-up, integrity and overall customer service. Got pre-approved quickly and they have been there every step up the way with good advice and wisdom. I will update this review as we get through the process, find a house and close. Crossing fingers!

Kerry H. | Oakland, CA
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Sometimes you meet rockstars in your day to day life. CMG is one of those rockstars. They get things done. I've had 4 friends that he has done mortgages for, two of them that couldn't get a loan from other banks. They solve problems, they're tenacious with follow up, and they are seriously a life changer in the way people pay off their mortgage.

Max L. | Blackhawk, CA
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Someone was smiling on my husband & I when we went with our realtor's recommendation to use CMG Financial. Our loan (as well as the entire real estate transaction) was a challenge because of new government regulations & a challenging seller which I won't go into... but needless to say they were on top of it! CMG knows their stuff, are available to answer all of your questions no matter how many times you ask the same thing (which I did).

They got us through it & never passed on the tension that I know they felt from the other parties. I honestly don't believe we could have got to signing without CMG.

Laura M. | Concord, CA
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I highly recommend CMG Financial for anyone who is looking for friendly, hard-working, honest loan officers who really know their stuff. We came to CMG on a recommendation from our realtor who had worked with them on many occasions. We had been having a very poor experience with another loan agent and were a bit dubious that CMG could do much for us.

Luckily, we were wrong. We submitted our information to them over the phone and within 48 hours they called us with a great rate on a 30-yr-fix. They explained exactly how the process would work. They were very good at explaining things clearly and gave us a true understanding of the process that we had lacked in our dealings with the other loan officer.

They were very on top of everything giving us clear deadlines and warnings about documents needed. They managed to get things that had the potential to hold up the transaction like the appraisal and our documents to go through smoothly and quickly. On our signing day at the title company they were there to go over things with us and to provide their enthusiasm and good energy to the very tedious task of signing pages of legal documents.

Buying a home for the first time has been a very stressful process but CMG has made it so much easier. I cannot recommend them more highly.

L C. | San Francisco, CA
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© CMG Financial, All Rights Reserved. CMG Financial is a registered trade name of CMG Mortgage, Inc., NMLS ID #1820 in most, but not all states. CMG Mortgage, Inc. is an equal opportunity lender with corporate office located at 3160 Crow Canyon Road, Suite 400, San Ramon, CA 94583 888-264-4663. Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act No. 4150025; AK #AK1820; AZ #0903132; Colorado regulated by the Division of Real Estate; Georgia Residential Mortgage Licensee #15438; Illinois Residential Mortgage Licensee; Kansas Licensed Mortgage Company #MC.0001160; Massachusetts Mortgage Lender License #MC1820 and Mortgage Broker License #MC1820; Mississippi Licensed Mortgage Company Licensed by the Mississippi Department of Banking and Consumer Finance; Licensed by the New Hampshire Banking Department; Licensed by the NJ Department of Banking and Insurance; Licensed Mortgage Banker – NYS Department of Financial Services; Ohio Mortgage Broker Act Mortgage Banker Exemption #MBMB.850204.000; Licensed by the Oregon Division of Financial Regulation #ML-3000; Rhode Island Licensed Lender #20142986LL; and Licensed by the Virginia State Corporation Commission #MC-5521. CMG Mortgage, Inc. is licensed in all 50 states and the District of Columbia. Offer of credit is subject to credit approval. For information about our company, please visit us at To verify our complete list of state licenses, please visit and NMLS Consumer Access (